The advantages and disadvantages of Opera Reservations System (ORS), Essay

The advantages and disadvantages of Opera Reservations System (ORS), by MICROS systems Inc, for hotels and restaurants - Essay Example Opera Reservation Systems also happens to render specialised services to the restaurants and hotels by designing different software like that for the Sales and Catering department. The Opera Reservation Systems also happens to enhance the potential of service quality rendered by the hotel and restaurants through the high amount of incorporation of different types of innovative tools. This tool helps the hotels and restaurants in generating effective services to the customers through maintaining effective relationship based services with them. Again the tool also helps the hotels in effectively maintaining the guest rooms and also helps the corporation in adequately working out resources meant for organising events. The software also helps the hotels and restaurants in effectively tracking the sales pertaining to the different departments and also in tracking the highest sales figure in regards to the different items.