The Knox box was created to help out the fire department in case of emergencies. It is a non destructive way for the fire department to enter a commercial building or a residence. There are over 10,500 fire department and government agencies that are signed up with the Knox Company. The Knox Company does business in the United States, Canada, Japan, Bahamas, Puerco Rice, and Germany as well as other European countries. The European and Asian foreign market demand for the Knox box is mostly fromU. S military bases stationed there. In Canada, Puerco Rice and the Bahamas the demand for the box comes from commercial businesses and residential homes. The driving factor for purchasing a Knox box comes from whether the fire department requires a building to have one for emergency access as compared to a customer needing one for safety reasons to store a spare house or business key. Both AAA and The Knox Company face many of the same internal forces that affect the organizational behavior of the two companies.AAA and Nook's success both rely on the need to meet customer demands.
